Guide to Change of Tenancies

What should I do when I'm moving into a new premises?

You should contact the energy suppliers of the premises you are moving into to inform them that you are the new tenant. You can call or email us to find out who your new supplier is, and we will be more than happy to find out for you and assist you with your move. 

If you fail to inform the current energy supplier of your move, you may be incorrectly billed for a period of time that the previous tenant was liable for. It is also common to be placed onto deemed rates when you first move into a new premises, which can be up to 80% more expensive than a fixed tariff. Here at Purely Energy, we can find the cheapest rates and secure the best possible contracts for your energy supply. Get a quick quote. 

What should I do when I'm moving out of a property?

You must let your supplier know if you are changing premises, preferably at least 30 days before you move, so there is time for your change of tenancy to be processed. This will ensure that you receive a correct closing bill, dated up to when you leave the premises, so that you are not incorrectly charged for the energy used after you leave. A submitted meter reading taken when you leave the premises will also help with this, if you are responsible for taking readings manually.

When reaching out to your energy supplier, they are likely to request the following information:

• Details of the property such as address, moving in/out date and supply numbers.
• A lease to show you have moved in or a lease surrender to show you have moved out. (For new owners, suppliers may request a copy of the land registry, title deeds, a TR1 form or sales agreement).
• Business rates or insurance documents if you are operating a new business at the premises.
• Meter readings (if these are not taken automatically).
• Some suppliers may also ask for forms of ID, proof of address, pictures of the premises and food hygiene certificates, if applicable. 

Can tenants switch suppliers?

Yes, if you are a new tenant or owner that is responsible for your own energy bills, you can get in touch with us to set up a contract with your desired supplier. You are not obligated to stay with the property’s current energy supplier and we will deal with all pesky paperwork for your change of tenancy. If your landlord is responsible for your property’s energy contracts, they will follow a similar process, providing they are not already in contract at the property. 

Do I have to pay any charges to my supplier when changing tenancies?

Most people are cautious of early exit fees when they are in a fixed contract, but this is rarely applicable when it comes to change of tenancies. Whether you are in a fixed or variable contract, your supplier should allow you to exit the contract with no fees if you are leaving the premises, as long as the COT process is followed and evidence of the move is provided. 

I need help with my change of tenancy. What should I do?

Purely Energy has a dedicated change of tenancy team who are happy to assist you throughout the Change of Tenancy process. All you need to do is get in contact with us or request a quick quote and we will sort the rest for you.

We will gladly assist you if you have any other queries about change of tenancies or would like help lowering your energy costs.

Contact us on 0161 521 3400 or email us at Info@purelyenergy.co.uk , and we will advise you on your next steps to ensure you can attain the lowest energy bills possible.

This Article was written by Megan Glover of Purely Energy. If there are any suggestions or questions - Please get in touch with us.