npower Business Solutions business energy supplier profile
npower Business Solutions is the business energy arm of the npower brand, supplying gas and electricity to UK non-domestic customers. The site positions it as an award-winning business gas and electricity supplier for larger organisations, with online contact forms and phone support for quotes, renewals, and existing customers.
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Snapshot, in plain English
Is npower Business Solutions right for your business?
Licensed for 27 years with accounts currently filed. Sizing detail not yet independently researched, but the Companies House profile shows an established, active licensee suitable for single-site SME and mid-market multi-site contracts. Run standard counterparty due diligence before a 3-year commitment above £250k spend.
Risk band reasoning: Active, 27 years trading, accounts current.
| Your business | Fit | Why |
|---|---|---|
| Single site SME | Fit | Often competitive on single-site fixed rates. |
| Multi-site SME | Fit | Most mid-market suppliers handle multi-site billing. |
| I&C £250k to £1m spend | Possible | Check counterparty viability over a 3-year term. |
| I&C above £1m spend | Not suited | Below the scale threshold for I&C tenders. |
Quick facts
| Trading name | npower Business Solutions |
|---|---|
| Licence holder | |
| Supplies | Gas and Electricity |
| Website | npowerbusinesssolutions.com |
| Business phone | 0330 912 7611; 0330 912 4754 |
| Email / contact | Contact page |
| Rate status | Quote required |
Company data
Live data on the licence-holding companies behind npower Business Solutions, compiled by Purely Energy's independent research team and refreshed monthly.
npower Business Solutions out-of-contract and deemed rates
Not publicly published / quote required
npower Business Solutions published rate page
If you are on deemed, default, rollover, variable, or Out-of-contract rates, ask for a written renewal quote and compare it against live market prices before agreeing a new contract.
Where your p/kWh actually goes
Indicative split for a UK I&C electricity bill in 2026, sourced from Cornwall Insight's non-commodity cost research. Your meter, region and contract type shift the exact mix, but the four components are always present.
- Wholesale energy, 38%Gas or power bought on the wholesale market. The figure most coverage focuses on.
- Non-commodity costs, 53%Network charges (DUoS, TNUoS), policy levies (RO, FiT, CfD, Capacity Market), CCL and balancing costs.
- Supplier margin, 6%What the supplier earns. Always priced into the unit rate.
- Broker margin, 3%What we earn for tendering and managing the contract. Shown separately on every Purely Energy quote.
Who npower Business Solutions may suit
Best fit for medium to large non-domestic customers seeking a supplier with business energy service, account support, and quote/renewal handling. The public site indicates it does not serve homes or smaller businesses and directs small-business customers elsewhere.
Trading name and licence-holder notes
The licence holder is Npower Commercial Gas Limited, while the customer-facing trading name is npower Business Solutions. The site also refers to npower as a trading name in some documents, but the main customer-facing brand is nBS.
Switching from npower Business Solutions to a fixed business contract
UK businesses can switch gas and electricity supply away from npower Business Solutions once their fixed contract ends, or after resolving any open objection or termination-window issue. The process is the same for every supplier on the non-domestic market, but a few checks done in the right order make the transfer materially faster.
- 1. Find your contract end date. It's on your last renewal letter or the most recent bill from npower Business Solutions. Most non-domestic contracts have a 1 to 6 month termination window before that date, outside of which you may auto-roll onto a new fixed term.
- 2. Get your MPAN and MPRN ready. The 21-digit MPAN (electricity) and 6 to 10-digit MPRN (gas) uniquely identify each meter and are needed for any competing quote. Both appear on your bill.
- 3. Compare against the live market. npower Business Solutions doesn't publish standard out-of-contract rates, so request a written renewal quote first and benchmark it against live market prices before agreeing anything. Purely Energy can run your meters against the wider UK panel and come back with the cheapest fixed offers.
- 4. Settle the final bill and clear any objections. npower Business Solutions will issue a final bill within 6 weeks of supply transferring. If a balance is outstanding, they can object to the switch under industry rules, so clear it before the transfer date to avoid a hold.
- 5. Sign the new contract. Once the new supplier has your MPAN/MPRN and signed contract, the transfer typically completes within 4 to 8 weeks. There is no break in supply, you simply receive your first bill from the new supplier.
Need help with any of these steps? Our team handles the paperwork end-to-end as part of every quote.
Need help comparing npower Business Solutions?
Purely Energy can check your current rates, compare renewal options across gas and electricity suppliers, and review whether switching could reduce your business energy costs.
FAQs
Who supplies energy under the npower Business Solutions brand?+
The Ofgem non-domestic licence is held by NPOWER COMMERCIAL GAS LTD., ultimately part of Npower Commercial Gas Limited (Company No. 03768856). The trading name on your bill or contract may differ from the licence holder, which is normal and reflects how UK energy is regulated.
What is the npower Business Solutions business contact number?+
npower Business Solutions can be reached on 0330 912 7611; 0330 912 4754. The official contact page is https://npowerbusinesssolutions.com/get-in-touch.
Does npower Business Solutions publish out-of-contract rates?+
npower Business Solutions does not appear to publish a standard deemed or out-of-contract rate online. Business customers should request a written renewal quote in advance of their contract end date and compare it against live market prices.
Can I switch away from npower Business Solutions?+
In most cases, businesses can switch gas and electricity supply away from npower Business Solutions at the end of a fixed-term contract or after resolving any objections, debt, termination-window, or meter-data issues. The safest route is to check your contract terms, final bill position, and renewal dates before starting a transfer.
How long does it take to switch from npower Business Solutions?+
Once a new supplier has the meter point details (MPAN/MPRN) and a signed contract, a non-domestic switch typically completes within 4 to 8 weeks. Supply does not break: the new supplier takes over billing on the transfer date.
Is npower Business Solutions a UK-licensed supplier?+
Yes. npower Business Solutions is on the Ofgem non-domestic licensee register for both gas and electricity. Ofgem maintains the official register at ofgem.gov.uk.
What are out-of-contract business energy rates?+
Out-of-contract rates are the prices a business pays when no fixed-term contract is in place with its supplier. They can be materially higher than negotiated contract rates, so businesses should check their contract end date and renewal window before they expire.
Other UK gas and electricity suppliers
Compare npower Business Solutions against these other UK non-domestic gas and electricity licensees on the same directory.
- 100GreenGREEN ENERGY (UK) LTD.
- Axpo UKAXPO UK LTD.
- BGI Trading LimitedBGI TRADING LTD.
- BP Gas Marketing LtdBP GAS MARKETING LTD.
- Brook Green Trading LtdBROOK GREEN TRADING LTD.
- Coulomb Energy Supply LimitedCOULOMB ENERGY SUPPLY LTD.
Or browse the full UK business energy supplier directory.
Sources
Public data this profile is built from. Always verify rate and contract details on the supplier's own website before relying on them.