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About EDF and their out-of-contract rates

EDF Energy Customers Limited · Citizens Advice rank #9 of 16

At a glance

EDF ENERGY CUSTOMERS LIMITED (Companies House 02228297) is the licensed UK retail entity owned by EDF Group (France). Registered office: Nova North, 11 Bressenden Place, London, SW1E 5BY. Latest filed turnover £13.7bn (year ending 2024) with 3,708 employees. Citizens Advice ranks EDF #9 of 16 UK non-domestic suppliers in their most recent league table.

Last verified 7 May 2026 · Sources: Companies House (02228297), Citizens Advice non-domestic league table, Ofgem licence register.

EDF business contact

Direct lines for business customers

Contact page
Open on EDF

Sourced from EDF's official contact page. Verify before relying on these details for billing or contract-end disputes.

EDF in the UK is the retail business of the French state-controlled EDF Group, formed from the consolidation of London Electricity, SWEB, Seeboard and others under the EDF brand from 2002 onward.

Parent
EDF Group (France)
Founded
2002
Headquarters
London
Latest revenue
Not published

EDF out-of-contract rates 2025

When a fixed contract ends and a new one is not signed, supply continues at deemed or out-of-contract rates set by the supplier, typically materially higher than fixed-rate offers. Verify the regional figure on EDF's own published schedule before relying on it.

Latest published rates

Effective 2025-11-01
Electricity
44.48p/kWh
Standing charge 523 p/day

Extended Supply NHH, standing charge range 325-721 p/day by DNO region (midpoint shown)

Source
Gas
11.62p/kWh
Standing charge 1877 p/day

Standard meter

Source

Standing charges vary materially by DNO region and TCR band.

Last reviewed 2026-05-05. Always verify rates with the supplier before relying on them.

Companies House

EDF corporate structure

Live from the UK government register. Status, officers, ultimate beneficial owners and outstanding secured debt for the licensed retail entity.

View on Companies House
Legal entity
EDF ENERGY CUSTOMERS LIMITED
No. 02228297 · ltd
Status
Active
Jurisdiction: england wales
Incorporated
8 March 1988
38 years on the register
Registered office
Nova North, 11 Bressenden Place, London, SW1E 5BY, England
Active officers
8 active · 44 resigned (history)
  • Joe SoutoSecretary
    Appointed 17 September 2009
  • Tobias AllenDirector
    Appointed 2 January 2024British
  • Emily BoaseDirector
    Appointed 7 October 2024Australian
  • Philippe Andre Dominique CommaretDirector
    Appointed 6 November 2019French
  • Christopher DalleyDirector
    Appointed 2 January 2024British
  • Kaa Stuart HolmesDirector
    Appointed 1 January 2023British
  • Ceri HumphreyDirector
    Appointed 7 July 2023British
  • Niels Roy RobertsDirector
    Appointed 31 December 2024British
Beneficial owners (PSCs)
1 active · 1 ceased
  • Edf Energy LimitedCorporate
    Private LimitedRegistered in England

    Ownership Of Shares 75 To 100 Percent, Voting Rights 75 To 100 Percent, Right To Appoint And Remove Directors

Industry classification (SIC)
2 codes recorded
  • 35130 · Distribution of electricity
  • 35220 · Distribution of gaseous fuels through mains

Next accounts due: 30 September 2026 (last filed 31 December 2024)

Outstanding charges
0 total · 0 outstanding · 0 satisfied

Debt secured against the company's assets (debentures, floating charges, mortgages). Outstanding charges sit ahead of unsecured creditors in any insolvency.

No outstanding charges currently registered.

Source: Companies House (UK government register) via the public REST API. Cached for 24h. Revenue and profit figures are not part of this dataset; for those see the “Latest revenue / profit” panel above.

EDF business profile

Independent company data for the licensed retail entity, drawn from the latest filed accounts and statutory registers. Refreshed monthly. Not a credit recommendation.

Last refreshed 7 May 2026

Risk band
Caution
Score 49/100
Moderate profile. Worth reviewing recent filings before committing to long terms.
Recommended credit limit
£20m
Provider's guidance, not a Purely Energy recommendation.
Turnover (latest filed)
£13.7bn
Year ending 31 December 2024
Total assets
£3.4bn
Creditor days 15
Headcount (filed)
3,708
As of 31 December 2024
Growth score
62/100
Next accounts due
30 September 2026

5-year financial trend

Turnover CAGR +18.9% over 4 years

Year endingTurnoverYoYOperating profitEBITDATotal assetsEmployees
31 December 2024£13.7bn-22.7%£406m£473m£3.4bn3,708
31 December 2023£17.7bn+40.3%£1.2bn£1.3bn£4bn3,492
31 December 2022£12.6bn+58.7%£-327m£-240m£3.6bn3,512
31 December 2021£7.9bn+15.9%£-78m£5m£2.5bn4,004
31 December 2020£6.8bn-£-407m£-407m£4bn4,196

Sourced from filed accounts at Companies House. YoY = year-on-year turnover change. CAGR = compound annual growth rate across the window shown.

Latest filed profit and loss

Year ending 31 December 2024

Turnover
£13.7bn
Gross profit
£13.6bn
Operating profit
£406m
Pre-tax profit
£436m
EBITDA
£473m

Registered office

Nova North, 11 Bressenden Place, London, SW1E 5BY

London · Westminster

Auditor

Pricewaterhousecoopers LLP

Active officers· 51 on the public register

  • MR ANDREW BRUCE ROBERTSON· D· since 1996LinkedIn ↗
  • MS BEATRICE BIGOIS· D· COMPANY DIRECTOR· since 2014LinkedIn ↗
  • MS EMILY BOASE· D· DIRECTOR· since 2024LinkedIn ↗
  • MR THOMAS ANDREAS KUSTERER· D· CFO· since 2009LinkedIn ↗
  • MR MARTIN CHARLES LAWRENCE· D· CHIEF OPERATING OFFICER ENERGY· since 2009LinkedIn ↗
  • IAN LOUIS PILSWORTH· D· SOLICITOR· since 1991LinkedIn ↗
  • MR ANDREW BRUCE ROBERTSON· D· COMPANY EXECUTIVE· since 1994LinkedIn ↗
  • GERALD LANGDON WINGROVE· D· GROUP FINANCE DIRECTOR· since 1998LinkedIn ↗
  • MR ANDREW JAMES WHITTAKER· D· since 1991LinkedIn ↗
  • SIDNEY ROBERT SALVADOR COX· D· CONTRACTS MANAGER· since 2014LinkedIn ↗

Plus 41 more on the public register.

Industry (SIC07)

  • 35110: Production of electricity · ELECTRICITY, GAS, STEAM AND AIR CONDITIONING SUPPLY
  • 35220: Distribution of gaseous fuels through mains · ELECTRICITY, GAS, STEAM AND AIR CONDITIONING SUPPLY
  • 35140: Trade of electricity · ELECTRICITY, GAS, STEAM AND AIR CONDITIONING SUPPLY
  • 35130: Distribution of electricity · ELECTRICITY, GAS, STEAM AND AIR CONDITIONING SUPPLY

Trading history and former names

  • LEB (CONTRACTORS) LIMITED, 1988 to 1994
  • LONDON ENERGY COMPANY PLC, 1994 to 2001
  • LONDON ELECTRICITY PLC, 2001 to 2003
  • LONDON ENERGY PLC, 2003 to 2006
  • EDF ENERGY CUSTOMERS PLC, 2006 to 2018

County court judgements

1 on file

  • £488 · 25 April 2024 · SHOREDITCH

Public contact details

Telephone
+447875110252
Email
serviceremovals@edfenergy.com

Frequently asked

EDF: questions answered

Who owns EDF?

EDF ENERGY CUSTOMERS LIMITED (Companies House number 02228297) is part of EDF Group (France), incorporated on 8 March 1988.

What is EDF's credit rating and financial position?

Based on the latest filed accounts at Companies House, EDF ENERGY CUSTOMERS LIMITED has a credit score of 49/100, a derived risk band of Caution, a recommended credit limit of £20m, turnover of £13.7bn (FY24). Full figures and source filings are in the business profile section above.

What is EDF's registered office and how do I contact them?

EDF ENERGY CUSTOMERS LIMITED's registered office is Nova North, 11 Bressenden Place, London, SW1E 5BY. Public contact details: telephone +447875110252, email serviceremovals@edfenergy.com. For broker enquiries via Purely Energy, see the contact panel above.

What are EDF's turnover and financial accounts?

EDF ENERGY CUSTOMERS LIMITED's most recently filed accounts (year ending 2024) show turnover of £13.7bn, operating profit of £406m, total assets of £3.4bn, 3,708 employees. Annual accounts are filed at Companies House and refreshed in our profile monthly.

What are EDF's out-of-contract rates for businesses?

As of 2025-11-01, EDF's out-of-contract rates are electricity at 44.48p/kWh with a 523p/day standing charge; and gas at 11.62p/kWh with a 1877p/day standing charge. Rates vary by region and meter type — verify on EDF's own published schedule before relying on them.

Is EDF safe for business customers?

EDF ENERGY CUSTOMERS LIMITED holds a valid Ofgem electricity and gas supply licence, files audited accounts at Companies House, with latest turnover of £13.7bn, ranked #9 of 16 in Citizens Advice's most recent non-domestic supplier league table, 1 county court judgement on file (see the risk signals above). We do not give financial advice; verify the latest filings and any recent enforcement actions before signing a long-term contract.

How does EDF score on the Citizens Advice complaints league table?

Citizens Advice ranked EDF #9 of 16 in their most recent quarterly non-domestic supplier league table, with a complaints score of 487.5 per 10,000 customers. Lower numbers are better. The table is published quarterly and is the most cited independent measure of UK non-domestic supplier service quality.

Can I get a fixed business gas or electricity quote from EDF via Purely Energy?

Yes. As an independent broker we tender against EDF alongside 30+ tier-1 UK suppliers. Each quote breaks the unit price into wholesale energy, non-commodity costs, supplier margin, and our broker margin so you see exactly what you are paying. Request a comparison via the buttons above.

Sources and references

We are an independent UK B2B energy broker. Profile data is sourced from the public registers above and refreshed monthly. Not a credit recommendation. Verify recent filings before relying on any figure.

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